The N&C Company
Founded in 1875, The Nicholls and Clarke Group of Companies are a Manufacturer, Distributor and Retailer of Building Materials throughout the UK.
Nationwide we have a team of over 550 people supplying Building Materials to the trade and public.
Chadwell Heath is the Head Office for the Nicholls and Clarke Group of Companies and at this site we employ over 150 people in a diverse number of roles.
We are currently looking for an intelligent, articulate Customer Services/Sales Assistant to join our busy Sales Office based in Chadwell Heath. Duties will include account management, building strong relationships with customers, answering incoming sales calls, processing orders, resolving client issues, tracking and progressing orders. You will work closely with a friendly team as well as liaising with suppliers and other departments to ensure our customer’s requirements are met.
The successful applicant must have previous experience within a sales office environment, being keen, enthusiastic and possessing an excellent telephone manner. You will be required to deal with several quotes and orders at the same time so, the ability to time-manage and remain level-headed whilst under pressure is essential. A basic knowledge of baths, basins, WC suites and associated products although not essential would be a distinct advantage, however appropriate product training will be given. There are excellent career prospects for the right person.
· Answer telephone calls
· Prepare detailed quotes
· Process orders
· Build strong customer relationships
· Manage workload to meet deadlines
The ideal candidate will have
· Microsoft Outlook & Excel knowledge
· Previous Telephone Sales experience
· Professional telephone manner
· Cheerful enthusiastic nature
· Able to manage workload to meet deadlines
· Ability to work in a pressurised environment
· Be flexible and adaptable
· Excellent attention to detail
· Ability to communicate at all levels
· Positive attitude
· 8am – 5pm Monday – Friday (40 hours per week)
Please send in your C.V. and cover letter to – David Blake – email – firstname.lastname@example.orgHelp