Customer Service Advisor, Blackwood
Get Connected is the largest privately owned mobile phone retailer in the U.K. and due to continued expansion is looking for a driven Customer Service Adviser to fill a full time position in our Blackwood Call Centre.
The chosen Customer Service Advisor would be dealing with inbound callsand must be able to have good interaction with customers and handle customer service enquiries, complaintsand be knowledgeable about our product set.
A Customer Service Advisor would be expected to:
• Handling enquiries
• Answering incoming calls
• Offering customers products and services
• Performing administrative functions
• Updating client accounts
• Processing customer correspondence
Put your hands up if you have the following skills?
- Good communication skills
- Ability to use positive language
- Time management skills
- A calming presence
- Being computer literate
- Handling customer queries
- Providing excellent customer service
- Oral and written communication
- Being professional and flexible
- Able to manage stress
- Resolving problems
- Being driven and positive
- Managing multiple tasks
- Administration and organisation
- Being sales and goal oriented
If you still have your hands up then you could be just the person that we are looking for!!!!
Working hours are Monday to Friday 9:30am to 6:00pm and every other Saturday.
Please apply today via Monster jobs alternatively email your CV to the Recruitment Manager, Gemma Jacobs firstname.lastname@example.orgHelp
Make that move today to a potential new career with Get Connected!!!