RTA Portal Fee Earners - GRASSROOTS RECRUITMENT LIMITED

Stockport, NW SK4 1BS

About the Job

We are currently recruiting for two RTA Portal Fee Earners to take on a fantastic opportunity with a highly regarded and fast-growing law firm based in Wilmslow offering a great working environment and career prospects.

Taking on a customer facing role offering front line support using the latest case management software, you’ll be a friendly and outgoing individual with strong customer service skills and enjoy delivering high standards of client care. You’ll need a background in claims handling and advising, preferably with an RTA background and knowledge of Stage 1 and Stage 2 MOJ Portal claims.

Job Description
Working alongside the RTA Manager, your role will include:
• Making and receiving calls from new and existing clients
• Opening new claims and adhering to specific SLAs
• Investigating and assessing new claims
• Submitting to the MOJ portal and updating the internal database
• Conducting Stage 1 and Stage 2 cases through to completion
• Collating claim information and supporting documentation
• Costs and negotiation

Person Specification
Suitable candidates will need to demonstrate:
• At least 12 months’ experience in a similar claims advisory role
• Preferably knowledge of MOJ portal Stage 1 and 2
• First-class communication skills
• Passionate about service delivery
• Organised and self-managed
• Initiative and enthusiasm

The company is offering a salary of c£19,000 plus additional bonus, benefits, training and great working environment. Further details available upon application.

To Apply
Please submit your CV by clicking on the relevant links. If successful you will be contacted within 3 working days to discuss your application. Unfortunately if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion. 

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability. 
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